Shipping policy
Shipping Policy
Delivery Areas
We ship to France, the European Union, the United Kingdom, and selected other countries.
Available delivery options and shipping rates are displayed at checkout, depending on the delivery address.
Preparation & Production (Print-on-Demand)
Our books are printed on demand after the order is placed.
The production time is generally 2 to 5 business days, depending on production workload and seasonal demand.
Shipping & Delivery Times
Once shipped, your order is delivered by a partner carrier.
The delivery times below are estimated and not guaranteed:
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France: 2 to 5 business days
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European Union: 3 to 8 business days
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United Kingdom: 2 to 5 business days
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International: 5 to 15 business days
Delays may occur due to high-demand periods, customs inspections, transport conditions, or other circumstances beyond our control.
Order Tracking
When the shipping service allows it, a tracking link will be sent by email once the order has been shipped.
Shipping Costs
Shipping costs (or possible free shipping offers) are displayed at checkout before the order is confirmed.
Customs, VAT, and Import Fees
For orders shipped within the European Union, VAT may be collected at checkout when applicable.
For eligible shipments, this helps avoid VAT being charged upon delivery.
⚠️ For orders where the total value of goods exceeds €150, import procedures and fees (VAT and/or carrier processing fees) may apply upon delivery depending on the destination country.
For orders shipped outside the European Union, customs duties, taxes, or additional fees may be required by local authorities. These fees remain the responsibility of the customer.
Delivery Address
Please carefully check your delivery address before confirming your order.
If the address is incomplete or incorrect, delivery may be delayed, returned, or lost.
If a parcel is returned to us for this reason, reshipping may be offered at the customer's expense.
Lost or Damaged Parcels
If your order arrives damaged or if a problem occurs during delivery, please contact us as soon as possible at:
Please include:
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your order number
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photos of the parcel and the product (if applicable)
We will assist you in finding an appropriate solution (replacement, refund, or other assistance).